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Chapter 10: Basic Six Sigma Team Management - Coggle Diagram
Chapter 10: Basic Six Sigma Team Management
Building a Six Sigma Team
team should include at minimum: six sigma leader, process owner, expert on the process, someone to manage budgeting and accounting
Three types of team members:
regular team members: project leaders, process owners and experts, critical components of the group
ad hoc team members: as needed basis, work directly with the process, needed with additional info or assistance is required
resource team members: needed to provide expert info, counseling, help in accessing resources
team members roles:
sponsors and champions
business or process owners
six sigma leaders
project managers
timekeepers
scribes or minute-takers
team members
Timelines, Scheduling, and Milestones
critical path method: detailed wya of defining timelines for various elements of a project
takes part in the define phase
creating critical path diagram
identify the critical needs or activities to complete the project or phase of a project
put critical activities in order
assign a time to each task
create a diagram of the tasks, stacking simultaneous or parallel process and including time figures
draw a critical path through the diagram
add up the longest times from each section
milestone meetings: makes it easy to stay on track, more things accomplished
Budgets
one challenge: not all team members are aware of financial drivers
some business are concerned with specifc expenses, while others are concerned with overall project budget
create a well-defined measure of success to stay on track