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Disconnect between the IT department and new employees. - Coggle Diagram
Disconnect between the IT department and new employees.
possible solutions.
Improve IT response time to HR
Adress some of the system issues
Go through a proper process to get better solutions
FACTS
HR and IT are at a disconnect and thats a fact.
The orientation has some system issues.
Key Problems
Lack of understanding
IT is seen as a disconnect from busineess standards
It does not really interact with HR or whoever is at top.
System Issues
The staff lacks with being up to date with some of the information
Had troble with the system being able to cancel a hotel room
Not so clear understand of technology
The report seems to not be clearly recommending the best solution possible.
Responding time
Sometimes IT takes a while for them to say some problems, which reoccurs
They set limits to number of people on each specialty who could register.
TimeLine
Ryans Orientation- He notices whats wrong with the process
IT analysis- IT was ignoring the solutions an did not take any recommendations
Ryan and Maggie decision- the look for external solutions to help.
Meeting HR- HR is frustrated with IT
StakeHolders
Ryan is a Ploblem Solver
Maggie is a frustrated overseer
Nick is Ryans Boss
Don Katz is a system analyst.