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Chapter 9: Selecting the right projects - Coggle Diagram
Chapter 9: Selecting the right projects
Importance of Selecting the Right Projects
Aligning projects with organizational goals and customer satisfaction
Balancing resource allocation for maximum impact
Ensuring Six Sigma success through effective project selection
Five-Step Procedure for Identifying Viable Six Sigma Projects
Step 1: Data-Based Review of Current State
Internal
External
Key Questions
Where is the organization failing against benchmarks?
Which processes are most inefficient or costly?
What are the major complaints from customers/employees?
What obstacles prevent achieving business goals?
Step 2: Brainstorm and Describe Potential Projects
Using the "5 Whys" method to drill down on root causes
Creating project descriptions:
Customer pain points
Goals of the improvement
Justification for addressing the issue now
Generating a list of improvement areas
Step 3: Apply Basic Criteria to Shorten the List
Removing issues with clear, non-Six Sigma solutions
Ensuring project scope aligns with Six Sigma methodology
Eliminating projects without significant pain points
Step 4: Create Unique Business Criteria
Evaluating projects based on financial and operational impact:
Cost savings
Impact on customer satisfaction
Potential revenue growth
Urgency and feasibility
Step 5: Use Business Criteria to Prioritize Projects
Using numerical scoring for criteria like cost, savings, and resource availability
Prioritizing high-scoring projects for execution
Creating a selection matrix for ranking projects
Juggling the Right Amount of Projects
Ensuring adequate funding, personnel, and management support
Managing resource allocation effectively
Avoiding project overload to maintain quality and efficiency
Enterprise-Level Selection Process
Engaging executive leadership in Six Sigma initiatives
Ensuring sponsorship and stakeholder buy-in
Aligning project selection with corporate strategy
The Project Viability Model
Weighted criteria for sponsorship, alignment, data availability, defect definition, stability, customer impact, benefits, and timeline
Prioritizing projects with the highest viability scores
15-point model for structured project selection
Selecting the right projects is critical for Six Sigma success
Well-chosen projects drive efficiency, cost savings, and customer satisfaction
Organizations must systematically evaluate and prioritize improvement opportunities