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Job Analysis Of Customer Advisor Role - Coggle Diagram
Job Analysis Of Customer Advisor Role
What Does The Job Involve?
helping customers
promoting sales and offers
stocking and tidying shelves
operating the tills
What Sort Of Knowledge Is Required?
full training is provided
would be great if the employee has experience providing customer care but it is not essential or required
little things make the biggest difference when dealing with customers
What Sort Of Attitudes?
enjoy working as part of a team
desire to be a proud brand ambassador
In What Context Is The Job Performed?
centred around helping customers to drive sales and provide a better experience to encourage customer loyalty
also in constant contact with the rest of the staff team to collaborate and work together, making the stocking process or tidying methods more effecient
What Levels Of Responsibility Are There?
working onsite to report to the Assistant or Store Manager
helping on the tills, advising customers or working in the backshop
How Would Working Conditions Impact Upon The Type Of Person Who Would Fit The Job Requirements?
must be able to work in a "varied environment"
must work at pace