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Pet Health Tracker, Common Requirements, :mailbox_with_mail:, :pen:, …

- - - - View analytics
      - ability to act as a support manager
      - Create/Edit/Update/Delete support managers
      - View support statistics
      - View history of requests
    - - Email support for users
      - Add notes to the history of user requests
      - Receiving and processing requests
  - - - Create/Edit/Update/Delete admins
      - Have full access to all system settings
      - Advertising management
      - Stats & Analytics View
    - - User management
      - Monitoring of user activity
      - Have limited access to system settings
      - Create/Edit/Update/Delete basic analytical reports