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STAKEHOLDER IDENTIFICATION AND ASSESSMENT :!?: :explode: - Coggle Diagram
STAKEHOLDER IDENTIFICATION AND ASSESSMENT
:!?: :explode:
1. Important of Stakeholders
: Project success depends on satisfying stakeholders, regardless of how well the project fits with strategy or is managed in terms of time, cost, and quality.
2. Types of Stakeholders
Internal Stakeholders:
Top Management
: Approve the project, control resources, and make final decisions.
Finance and Accounting
: Ensure the project stays within budget.
Functional Management
: Provide project team members and may have divided loyalties.
Project Management Office
: Support project managers with methodologies and tools.
Project Team Members
: Interested in project success but may have other motivations.
External Stakeholders
Clients
: Want the project completed on time, within budget, and to specifications.
End Users
: Use the project's deliverables and should be involved in development.
Competitors
: Can impact the project through competition or market activities.
Regulators
: Government bodies that enforce legal standards.
Suppliers
: Provide necessary materials and must deliver reliably.
Community and Society
: Affected by the project's impact and need consultation.
Environment
: Needs careful management to avoid negative impacts.
Shareholders
: Interested in the project's effect on share price and dividends.
Example
: 5 key external stakeholders for a project to construct a new shopping centre in a suburban area, along with the stages of the project when their interests are most important:
1. Local Community:
Planning and Design
: Community input is crucial to ensure the design meets local needs and addresses concerns such as traffic, noise, and environmental impact.
Construction
: Ongoing communication to manage disruptions and address any issues that arise.
Operation
: Ensuring the shopping centre benefits the community, such as providing jobs and services.
2. Regulators:
Planning and Approval
: Ensuring the project complies with zoning laws, building codes, and environmental regulations.
Construction
: Regular inspections to ensure compliance with safety and construction standards.
Operation
: Ongoing compliance with local regulations and obtaining necessary permits.
3. Suppliers and Contractors
Procurement
: Selecting reliable suppliers and contractors to provide materials and services.
Construction
: Coordinating deliveries and ensuring timely and quality work.
Operation
: Maintenance and potential future upgrades or expansions.
4. Investors and Shareholders
Planning and Approval
: Ensuring the project aligns with financial goals and provides a good return on investment.
Construction
: Monitoring progress and managing costs to stay within budget.
Operation
: Ensuring the shopping centre generates expected revenue and profitability.