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chapter 10: basic six sigma team management - Coggle Diagram
chapter 10: basic six sigma team management
roles
Creating a rationale for the use of Six Sigma in the organization and supporting process
improvement as a cultural goal.
• Setting clear objectives for Six Sigma initiatives to ensure that project goals align with business
goals.
• Holding Six Sigma teams and the organization accountable for improvements and performance.
• Demanding and reviewing measurements of results
• Communicating wins and losses to the team in an honest manner.
• Rewarding teams and individuals for Six Sigma successes.
• Advocating for resources and funding for necessary improvement projects
tips for selecting roles
Choosing employees who are knowledgeable about the customer, product, or process related
to the project.
• Choosing employees who have shown a willingness and ability to work toward improvement in
a team environment.
• Selecting employees who have access to and an understanding of the data required to learn
about and measure the process or problem.
• Picking employees who can provide at least five hours of work per week to the team
Matching the skills of employees to the projects at hand; if a project is likely to include all
technical improvements, you would be less likely to add a team member who is skilled in
marketing
Removing political obstacles through team selection; if a specific person in an organization is
likely to be an obstacle to a team, sometimes putting that person on the team can increase the
chance that they will buy into the proces
black belt project leaders work to:
Help create a rationale for a project.
• Provide input for the selection of project team members.
• Lead teams throughout all the phases of DMAIC, which are covered in depth in Unit 3.
• Educate and support team members as they learn about and use Six Sigma tools.
• Provide oversight through time management, decision making, and planning.
• Maintain schedules and timelines, sometimes in conjunction with a certified Project Manager.
• Provide expertise in the form of statistical analysis or guidance with analysis.
• Assist with project transition.
• Report to sponsor or champion on a regular basis.
• Provide documentation at the end of the project
critical path method
Identify the critical needs or activities to complete the project or phase of a project.
Put critical activities in order
Assign a time to each task
Create a diagram of the tasks, stacking simultaneous or parallel process and including time figures
Draw a critical path through the diagram