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Basic Six Sigma Concepts - Coggle Diagram
Basic Six Sigma Concepts
Standard Deviation
With sample data
How much variation exists
The Pareto Principle
20 percent of the causes lead to 80 percent of effects
Voice of the Customer
More consistant satisfied customers shows good quality
Feedback
The Likert Scale
5-point ranking system
Basic Metrics
Defects per Million Opportunities
(Number of defects in a sample/opportunities for defects in the sample) * 1,000,000
Defects per Unit
Number of defects found/ number of units in the sample
First Time Yield
Number of good units produced/ number of units entering the process
Rolled Throughout Yield
(Number of units entering - (scrap + rework))/ number of units entering process
