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An elderly person is using smart phone first time elderly - Coggle Diagram
An elderly person is using smart phone first time
Actions
Ask younger person for help.
Press wrong icon/button.
Hold it with both hand.
May use phone for basic task.
After learning how to use call to their close one.
Press button repeatedly.
Emotion
Fear of making mistakes.
Success when manage to use.
Desire to learn new technology.
Challenges
Confuse between so many icons.
Difficult to see in small screen.
Problem of touch sensitivity.
Problem in remember.
Outcomes
Learning new things
Self-Independent
Health monitoring
Solution
Supporting solution
Use large fonts and simple layouts
Reassure them that mistakes are okay
Teach them how to call
IT-Based solution
Pre-installed Essential Apps
Remote Support & Assistance
Customized User Interface & Accessibility Settings
Goals
Daily convenience
Entertainment and mental engagment
Communication and social connection
