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Training and knowledge management - Coggle Diagram
Training and knowledge management
Training and Knowledge Management
Human Capital
Skills, knowledge and competencies
Training and development
Motivation and commitment
Talent attraction and retention
Relational Capital
Customer Relationships
Strategic alliances
Reputation and brand
Intellectual Capital
Structural Capital
Processes and procedures
Technology and information systems
Organizational culture
Intellectual Capital Management Models
Kaplan and Norton
Perspectives: Financial, Customers, Internal Processes, Learning and Growth.
Balanced Scorecard
Tom Stewart
Components: Human, Structural, Relational
Definition of intellectual capital
Skandia (Edvinsson and Malone)
Intellectual Capital Model
Annie Brooking
Measurement and management of intangible assets
Meritum Model
Value creation through intangible assets
Intangibles Management
Process Phases
Identification
Human Capital, Structural, Relational
Measurement
Quantification, Performance Indicators, Reporting
Management
Strategy Development, Monitoring and Evaluation, Organizational Culture
New Information and Communication Technologies (NICT)
Impact on Training
Accessibility and Flexibility
Personalization of Learning
Collaborative Learning
The New Economy
Knowledge Economy
Digital Transformation
Global Competitiveness