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Monobank, Common Requirements, Integrations, Non-Function Requirements, …
Monobank
Users
Individuals
Money Transfers (Internal / External / IBAN / etc.)
Support & Assistance (Chats/ Calls/ Self-Service Help Center)
Cashback management
Achievements and Rewards
Mono Mini Services Ecosystem ( Mono Market / Mono Invest / Other)
Account Management (balance/ transaction history/ user's cards)
Loans & Credit Services
Currency Services (Rates/ Currency cards/ Exchange)
User Profile Management
Spending Insights & Statistics of Payments
Saving Service
Authentification
Individual entrepreneur
Automatic tax calculation and payment
Same as for "Individual entrepreneur (Other Bank Clients)"
Employee management (only for app)
Business Account Management
Account Management (balance/ transaction history/ user's cards)
Currency exchange
Payments & Withdrawals
Individual entrepreneur (Other Bank Clients)
Features Individual entrepreneurs ecxept for Automatic tax calculation, automatic payments and Employee management
Users with access to Individual entrepreneur profile
Account Management within the access
Report Management within the access
Acquiring Client
Authentification
Post terminal list & stats
Mono Pay
Payments & Withdrawals
Reports
Tax calculation and payment
Administrative
Bank supervisor (government)
Financial monitoring
Transaction control
Reporting management
Access to Information about user activity
Bank Regulations Control
Support
Activity log management
User Feedback recording
User Assistance
Refund & payment management
User Blacklist management
Servise SuperAdmin
Access management
Platform Stats view
Processing of Agent Requests
Support Assistance
Servise Admin
SuperAdmin features except other admins managements
Common Requirements
CRM and third-party integrations
Push, SMS and Email Notification
AD system
Security Features (2FA/ Limits/ Incognito mode/ Parent control)
Electronic signature
Analitics
Card for the family budget
Integrations
International Transfer Systems
Marketplaces
Payment Systems
Charity organisations
Government Services
Non-Function Requirements
Ability to connect the simplest possible interface for users 40+
Web and Mobile Apps (iOS/Android)
Multi language support
Should be secured according to government standards of Ukraine
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