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COMPARATIVE STUDY BETWEEN CONVENTIONAL SPA AND MUSLIM SPA - Coggle Diagram
COMPARATIVE STUDY BETWEEN CONVENTIONAL SPA AND MUSLIM SPA
CONVENTIONAL SPA (AMAORAS SPA)
Facilities
Design
Minimal decor inspired by Balinese and Thai styles, with year-round Chinese New Year decorations for thematic consistency.
Environment
Calming music sets a relaxing tone, with adjustments like piano sounds for older guests during nighttime.
Prayer space
There is no musolla for Muslims in this spa
Vip room
For this spa, it provides a very luxurious room space such as a private swimming pool for VIP customers to guarantee the comfort of the guests
Management and Operations
Uniform
Wearing the uniform that has been set by the spa under the hotel policy.
Staff and training
Therapists undergo one-month training in Bangkok (certified and vaccinated, no prior qualifications required). Staff are motivated through salaries, commissions, shared tips, and team rewards, with a uniform policy ensuring professionalism.
Customer Focus
Focused on therapist expertise, the spa serves primarily 40-50-year-old tourists, offering diet-friendly unsweetened flower tea, licensed oils, and welcoming hotel guests, walk-ins, and tourists.
Operations
Featuring an antique-inspired interior, greenery, and a beachfront location, it attracts foreign guests while competing with local spas.
Services
Client Separation
Offers massage packages for married couples in the same room
Approach
Services are provided according to the customer's taste such as therapists are allowed to massage different genders.
Feedback
The spa will ask for feedback from the customer after the massage session.
Massages
The spa offers a variety of treatments, including Balinese Massage, Thai Massage, and Signature Massages such as Relaxing Balinese Massage, Thai Massage
BACKGROUND
Embun Spa
Embun Kemboja Spa serena beachside retreat is celebrated for its authentic Malay healing traditions and its commitment to providing a welcoming Sharia compliant experience for Muslim clients.
Embun Kemboja Spa provides additional services like a body cleanses ,therapeutic massages,revitalizing facials,relaxing sauna sessions ,elegant manicures and padicures
Embun Kemboja Spa offers four spa packages like Kemboja Packages, Kenanga Packages, Anggerik Packages, and Teratai Packages
Embun Kemboja Spa welcomes guests daily from 11.00 am to 7.00 pm offering affordable range of treatment with prices starting at just RM50 and going up RM 400.
Amaoras Spa
Amoaras Relaxation Spa in Holiday Villa Langkawi offers a serene escape with relaxing treatments like massages, facials, and body scrubs inspired by Balinese and Thai traditions.
Located in a tranquil setting, the spa emphasizes natural ingredients and healing techniques passed down through generations.
Services include Balinese, Thai, and Hot Stone massages, facials, body treatments, and nail care.
Special Royal Packages, such as Soothing Amoaras and Thai Royal Package, provide luxurious experiences.
Open daily from 10 AM to 10 PM, prices range from RM 40 to RM 678, ensuring options for all budgets.
MUSLIM SPA (EMBUN SPA)
Facilities
Prayer Space
A shared and clean prayer space is provided for guests.
VIP Room
This spa does not provide VIP rooms because they will perform massage sessions in their own rooms to maintain their comfort and privacy.
Environment
The spa has dim lighting and calming sounds (can ask for Islamic music or choose to have no music at all) for a relaxing experience.
Design
Inspired by traditional Malaysian elements to create a cultural relaxation experience. Using organic materials like bamboo and wood, the spa's traditional design makes inspiration from Balinese, Thai, Indonesian, and Malay designs.
Services
Client Separation
Male and female customers are served in separate areas for privacy even if they are married.
Massages
Specialists in traditional Malay treatments such as herbal massages and natural skin care based on natural ingredients.
Approach
Applying a Muslim friendly approach in the services provided such as smoking is prohibited. Therapists also by gender during the massage.
Feedback
Feedback given from customers through online ratings.
Management and Operations
Operation
Operating on a small scale with a focus on a more traditional and intimate approach.
Staff and Training
Therapist obtained the Level 3 Malaysian Skills Certificate (SKM). Most training is conducted by GiatMara Langkawi, though some spa owners send staff for advanced training elsewhere.
Uniform
Appear professional include T- shirts or traditional kebaya as long proper
Customer Focus
The most of the customer are older than the younger.