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Team Operations Matter - Coggle Diagram
Team Operations Matter
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Meeting Etiquette
BE EXTREMELY CLEAR THAT: I WILL NOT WASTE YOUR TIME IN AFTERNOON MEETINGS - THEY ARE PURPOSEFUL AND VALUEABLE** ensure that I'm the meeting chair of the meeting but the note-taker includes an 'action item' with key people identified & timelines
9 rules for individuals participating in meetings (LeBlanc & Nosik, 2019): 1) Review the meeting invitation and agenda IN ADVANCE; 2) Arrive promptly; 3) Eliminate distractions like mobile phones & laptops (put them away); 4) Consider your audience for delivering material & establish the ground rules & vision for the meeting; 5) Actively participate & speak to those others who were distracted - try to understand why empathetically; 6) Reinforce the participation of others & encourage their contributions (use collaborative teaching strategies like Think-Pair-Share and Fishbowls to reduce passengers & the same people speaking); 7) Self-manage participation so that you don't over or under participate especially considering distractions so 'remember our purpose today'; 9) Volunteer for relevant tasks when the time comes. Note-taking schedule & team leader summaries & email follow-up with key summaries & takeaways
ALL Meetings agenda items: must improve team learning & growth; include chances for discussion in the faculty; be evaluative; foster collaboration; and, have a clear purpose & link to team goals.
Ask myself these questions to avoid admin taking over: Will it further the work of this team?; Does this item require in-person attention from the whole team, or an individual, or just an email? What are the pros/cons of discussing this in person? If we include this, what other thing will we have to cut?
Communication
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Should be typified by laughter, shared vulnerability, engagement in each other's lives
More informal catch-ups: breakfasts fortnightly/monthly, birthday rotas, staff socials, shared walks together
Feedback based on the idea of 'radical candour' - giving caring but challenging & constructive feedback in a kind way
Ask teams for preferred communication style (how & when) to accommodate time poor, tired and email-heavy jobs. Consider an email bulletin that has: every Thursday afternoon I send a team bulletin email with logistical information on the left side (key dates & events, key messages for the week) & right side focuses on information sharing (reflecting on our practice; PD offering corner, weekly shout-outs for good practice & teacher impact
Ensure the first staff response doesn't become the defining answer. Use sequential circles: go around the room & get everyone sharing an initial response <30s; pass if necessary; no interruptions; start the circle at different places each time; summarise key ideas the first round; 2nd round - grow on ideas or pivot off other peoples' ideas;
Role clarity is key - we need 'mental models' to explain how things work in our faculty, the rules & expectations to reduce ambiguity.