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B. Logistics information services - Coggle Diagram
B. Logistics information services
Logistics information services create and use data about goods transported within the system. This data includes important information such as the shipper,receiver, type of goods, order number, quantity, weight, and volume.
Benefits of implementing a logistics imformation system
Reduced operational costs
Visibility and tracking
Smart automation
Improved delivery tracking & management
Efficient deliveryy orchestration
Improve customer experience
Lack of NDR standardization
4-Level model of a logistics information system
The operational level: includes activities such as order registration, order processing, inventory planning, warehousing and distribution, transportation, and delivery. These are the daily tasks that need to be performed to maintain a seamless and timely logistics operation.
The Tactical Level involves issues such as inventory management, facility planning, channel integration, vehicle routing and scheduling, as well as outsourcing services. These tasks help optimize operational efficiency in the short and medium term.
The Strategic Level includes capacity and capability planning, alliances and collaborations, as well as system customization to meet long-term business objectives
The Control Level focuses on monitoring and evaluating the performance of the system, including customer service, system productivity, cost control, and effective asset utilization.
Logistics management system workflow
Order placement:Customers place orders, generating information about products, quantities, and delivery times.
Planning: The logistics management system plans the order processing, including scheduling transportation, arranging goods, and allocating resources.
Execution:Activities such as receiving goods, inspecting, warehousing, packaging, and transportation are carried out to fulfill the order
4.Monitoring: The system tracks the order processing, updates the status, and provides information to the customers.
Evaluation: Based on KPIs like delivery time, cost, and customer satisfaction, the system's effectiveness is evaluated.