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counselling, Action Skills, Theoretical Perspectives, Listening and…
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Action Skills
Strategies
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Positive Reframing
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“We’ve identified the problem and how it feels. Now feel that wellness strength in your body. Do it fully, magnify it, and take it to the problem.”
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Directives
Specific instructions or advice given by a counsellor to a client on specific actions they should take
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Theoretical Perspectives
Person-Centred Therapy
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Style
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Sparse use of influencing, confrontation, feedback and self-disclosure
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Narrative Therapy
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Techniques
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Deconstruction
Problems are broken down into smaller, more specific issues that are easier to understand and address
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Listening and Attending
3Vs + B
Visual/Eye-Contact
Reciprocity
Through eye-contact breaks or visual fixation, vocal tone, and body shifts, counsellors indicate to their clients, and vice versa, whether the current topic is comfortable for them
Cultural Differences
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If topic is uncomfortable for client, best to avoid eye-contact
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Empathy
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Affective
The unconscious, bodily sense of emotion
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Questions
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Open
Encourage longer, open-ended responses
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Closed
Encourage Specific Information, usually answerable with a simple Yes/No
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Active Listening
Encouragers
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Restatement
An extended encourager in which the counsellor repeats a short statement of two or more words, exactly as the client said
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Summarisation
Longer paraphrase, integrating multiple points discussed by the client
Can help transition between topics, revisit key points, or conclude the session
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Client Emotional Styles
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Concrete Emotional Style
Describes feelings, causation, and context, rather than a reflection or overt expression
Clients can name and label their emotions, and clearly describe what is happening
Lack reflection and have an inability to deal with complex, mixed feelings
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Formal-Operational Style
Emotions avoided by being less concrete, more abstract, reflecting
Good at reflecting abstractly about their feelings, including complex emotions
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As you reflect on that feeling, what are you thinking?
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Dialectic-Systemic Style
Intellectual understanding, naming, working with mixed emotions, seeing emotional experience broadly in context
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Paraphrasing
Reflection of Content
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A distilled essence of the client's message, using their key words
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Reflection of Feeling
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Sentence Stem
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(name), looks like you're feeling...
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week 1 idk
Intentionality
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Cultural Intentionality
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If one skill doesn't work, try another approach
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Ethical Considerations
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Ethics codes
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APS Code of Ethics
Respect
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Promote Equity and Protect People's Human Rights, Legal Rights, and Moral Rights
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Integrity
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Awareness of Biases, Limits to Objectivity, and Maintenance of Proper Boundaries
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Interviewing, Counselling, Psychotherapy
Interviewing
Basic, short-term information-gathering process
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SOAP Notes
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Plan
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Identify any other action required (follow-ups, planning, risk-monitoring)
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Subjective
Feelings, Concerns, Issues, Situations, Problems
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Relevant Comments from Family Members or other people like Probation Officers or other Professionals as Disclosed
Objective
Observation of Physical, Interpersonal, Affective or Psychological Issues apparent in the Session
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Focusing
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Empathic Confrontation
A supportive challenge in which you note incongruities and discrepancies and then feedback to the client
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Clarify issues of incongruity, and work to resolve them
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Client Change Scale
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Clients begin to recognise issues, but do not fully accept them
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Resilience
Self-Disclosure
Sharing one's own personal experiences, thoughts, or feelings that relate to what a client is discussing
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Feedback
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Consequences
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Use questions and brainstorm the generate alternatives for resolution. If necessary, provide additional ideas
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Logical Consequences
Outcomes which are typically imposed by another person, i.e. a counsellor
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Cultural Implications
When working cross-culturally (which is bound to happen), acknowledge your differences
“Men don’t always understand women’s issues. The things you are talking about clearly relate to gender experience. I’ll do my best, but if I miss something, let me know. Do you have any questions for me?”
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