Please enable JavaScript.
Coggle requires JavaScript to display documents.
What makes a great leader? - Coggle Diagram
What makes a great leader?
Communication
Emotional Intelligence
Compassion - understand and empathise with alternative perspectives.
Be aware of your own emotions and be able to control them.
Be fair & reasonable; stand your ground. Don't bend over just to get people to like you, but also don't be the brute.
Talking & Doing
Be informed and speak with confidence.
Negotiate & influence through trust - you must have integrity.
Expresses ideas clearly and understands others.
No ego - everyone is on the same playing field, working toward the same goal.
Listening
You cannot delegate your listening responsibilities to a survey.
Don't assume you know what matters to some one else (department, individual)
Never overestimate listening.
Always underestimate the silence of others.
Conflict
Collaboration
Break down department silos
Actively seek opportunities to collaborate.
Team
Team: A stable group of individuals, interdependent on each other to achieve a shared goal.
Does everyone know what the goal is?
6 Rules to Simplify
Continuous Learning
Understand the functions of other departments to broaden your perspective.
Problem Solving
Proactive Approach
Propose new ideas, improvements and solutions.
Be open to change, demonstrate resilience in facing challenges.
Utilise strong critical thinking skills to analyse situations, identify problems, and propose practical solutions.
Make well-informed, confident choices.
"Blame is not for failure, it is for failing to help or ask for help."
Make decisions & solve the problem before going to management. Inform them of the choice and ask for permission/advice, don't rely on them to solve it.
Understand the whole before making the decision - how does this 'isolated' thing affect the next/wider group?