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Cost of Poor Quality (CoPQ) - Coggle Diagram
Cost of Poor Quality
(CoPQ)
Design
Lack of scope
Incorrect/incomplete features
Lack of market research
Manufacturing
Training
Work instructions
Assembly
Machine
Inadequate operator training
Lack of appropriate hardware/software
Lack of maintenance
Production aids
Sales
Unachievable deadline
Incomplete/inaccurate user guide
Incorrect product sold
Incorrect keyed order
Supply Chain
Difficult to achieve tolerances
Material specification
Supplier selection
Damaged mould/machinery
Logistics
Goods-In
Lack of checks
Lack of material specification
Incorrect storage
Incorrect label applied
Inappropriate packaging for shipping
Damage during customs check