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CHAPTER 10: Understanding Work Teams - Coggle Diagram
CHAPTER 10: Understanding Work Teams
Workgroup
A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility
Workteams
A group whose individual efforts result in performance that is greater
than the sum of the individual inputs.
Types of teams
Problem-solving teams
Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.
Self-managed teams
Groups of 10 to 15 people who take on responsibilities of their former supervisors.
Cross-functional teams
Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
Virtual teams
Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal.
Multiteam
A collection of two or more interdependent teams that share a superordinate goal; a team of teams.
Effective teams
Adequate resources
Tools to complete the job
Effective leadership and structure
How the team fits
together to integrate individual skills
Climate of trust
Trusting each other and the leader
Performance & reward systems
Not just based on individual effort
Work design
Freedom and Autonomy
Ability to work independently
Skill Variety
Ability to use different skills and talents
Task Identity
Ability to complete a whole and identifiable task or product
Task Significance
Working on a task or project that has a substantial impact on others
Stages of a team player
Selection
Training
Rewards
Characteristics of effective teams
Composed of members with correct skills and roles
The tasks are whole and significant
Members believe in the team’s capabilities