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E-commerce 1st - Basics - Coggle Diagram
E-commerce
1st - Basics
Understand
e-commerce
What is e-commerce?
How does e-commerce work?
Types of e-commerce
Business-to-business (B2B)
Business-to-consumer (B2C)
Consumer-to-consumer (C2C)
Consumer-to-business (C2B)
Business-to-administration (B2A)
Consumer-to-administration (C2A)
Advantages and disadvantages of e-commerce
E-commerce platforms and vendors
9 Essential Elements for Ecommerce Success
A Strong Brand Identity
A User-Friendly Design
A Mobile-Friendly Website/App
High-Quality Product Images
Customer Reviews
A Streamlined Checkout Process
Superior Customer Service
A Solid Order Fulfillment Method
A Potent Marketing Plan
E-commerce Metrics
GMV (Gross merchandise value)
AOV (Average order value)
Visitors
CR (Conversion Rate)