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Wilmar Case - Coggle Diagram
Wilmar Case
Recommendations to
respond to issues
Strategy
align business to environmental issue
Structure
set up CSR department
Staff
Engage staff on environmental issues
Skills
environmental training
Shaped mission
reflect environmental concerns
in a value / mission statement
System
Environment Audit
Styles
leadership to embrace
environmental concern
Issues
Environmental
issues
Illegal logging
Forest fires
Ethical Issues
Wilmar's Response
+ve
Comprehensive
reply
point by point rebuttal
willingness to collaborate
prompt reply
-ve
Tone of the letter
unfriendly
defensive
reactive
not addressing
the real issue
dismissive
refusal to reply
refuse to accept responsibility
and push the blame (shows defensiveness)