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Knowledge Sharing - Coggle Diagram
Knowledge Sharing
Knowledge Transfer can be achieved using 2 strategies
Personalization
Codification
KT only occurs at higher levels
Team
Department
Group
Organization
KT Personalization process involved
Acquiring/Absorbing
Assimilating
Recognizing
Applying/Utilizing
Knowledge Identifying
Characteristic of KT not an entirely behavioural
Behavioural features
Non-behavioural features
KT Codification process involved
Acquiring/Absorbing
Assimilating
Recognizing
Applying/Utilizing
Knowledge Identifying
9 Major barriers
Lack of trust in colleagues
Insufficient information-sourcing opportunities & ICT infrastructure
Inadequate learning opportunities
weak KS culture
Lack of employee awareness of KS
Lack of feedback on performance
Lack of employee willingness to share knowledge
Lack of job rotation
Lack of leadership support
Differences between KS and KT
KS
Bidirectional
Unidirectional
KT
Personalization
KS reveals that they fall into 3 categories
Organisational
Technological
Individual
Main sources of data are
Interviews
Direct observations
Archival records
Participant observation
Documentation
Case Study approach includes
Data analysis
Reporting
Data collection
Presenting the results of the analysis
Consequences
Damage to an organisation’s reputation
Legal issues
Loss of customer confidence
Fnancial losses
Major Knowledge Sharing antecedents fall into 2 categories
Individual
Environmental/Social
Theory and hypotheses development
Positive relationship betweenKS intention and KS behavior
Individual centrality
Positive relationship between community attachment and KS intention
Positive association between community attachment and KS intention
Results
Descriptive statistics and correlations
Mediating role of KS intention
Data and method
Measurement
Model
Sample and procedure