Please enable JavaScript.
Coggle requires JavaScript to display documents.
Netflix Case Study How Netflix Reinvented HR - Coggle Diagram
Netflix Case Study
How Netflix Reinvented HR
Principle One
Hire, Reward, and Tolerate Only Fully Formed Adults ("A" Players)
Salaried employees were told to take whatever time they felt appropriate.
if you create a clear expectation of responsible behavior, most employees will comply.
Idea in brief
if a company hires correctly, workers will want to be star performers and they can be managed through honest communication and common sense
Many companies focused on too much formal policies aimed at the small number of employees whose interest are not fully aligned with the firm's
Solution
:
Hire, Reward, and Tolerate Only Fully Formed Adults.
Tell the Truth About Performance.
Make clear to managers that their top priority is building great teams.
Leaders should create the company culture.
Talent managers should think like innovative businesspeople and not fall into traditional HR mind-set.
Principle Two
Tell the Truth About Performance
Building a bureaucracy and elaborate rituals around measuring performance usually doesn’t improve it.
we instituted
informal 360-degree reviews
, We kept them fairly simple: People were asked to identify things that colleagues should stop, start, or continue through an anonymous software system
Principle Three
Managers Own the Job of Creating Great Teams
Envision an accomplishing team happening in the future
Think about the current team now and compare it to the accomplishing one
What skills are missing and do you need to have that team
Netflix management did not approach motivating people extrinsically
, especially that their jobs are not mechanical and require cognitive ability
Principle Four
Leaders Own the Job of Creating the Company Culture
Values are useless without setting the model for them
People must know the levers that drive the business they are in
Principle Five
Good Talent Managers Think Like Businesspeople and Innovators First, and Like HR People Last