EFFECTIVE LEADERSHIP SKILLS
What is leadership?
It is not:
has nothing to do with seniority or one's position in the hierarchy of a company
nothing to do with titles
has nothing to do with (naturally acquired) personal attributes
management - not about control or being condescending / micromanaging
Bad Leaders:
Blames others
never personally acknowledges their role or contribution to any mistake/failure
Selfish and Self-serving
regularly acts out of self-interest and brings a sense of entitlement to their role
Uncivil and Mean
routinely mistreats, demeans and insults others, usually in public
Inept and Incompetent
makes bad decisions, resulting in a trail of disaster behind them. i guess them also not taking responsibility after
Lack of Initiative
lazy and unwilling to work hard, look for easy way out by deflecting responsibility. team loses direction as team members mirror the leader's attitude. the leader sets the 'lazy' tone, so things don't get done
Definitions:
a process of social influence, which maximizes the efforts of others, towards the achievement of a goal
stems from social influence, being a guide, convincing teammates. NOT authority/power, being possessive or forceful. Being more intentional with the position, more than just "following given instructions"
requires others - about bringing the team together to improve and grow and reach that goal
no mention of personality traits, attributes, or titles
has purpose and intention, includes a goal (not influence with no intended outcome)
maximizing efforts, not just organizing/delegating it
Qualities of a Leader
Qualities/Characteristics
Skills/Abilities
A leader can:
- assume responsibility
- take initiative
A leader is:
- achievement orientated
- adaptable to situations
- alert to social environments
- assertive - competent
- cooperative
- courageous (risk-taker)
- decisive (good judgement)
- dedicated (committed)
- dependable
- energetic
- enthusiastic
- honest (high integrity)
- optimistic
- persistent
- confident
- resilient (handles stress and anxiety well)
A leader can:
- communicate well
- listen openly to others
- resolve conflict
A leader is:
- broad-minded (seeks diversity)
- clever/intelligent
- conceptually skilled (have holistic views)
- creative/imaginative
- diplomatic and tactful (skill and sensitivity in dealing with others/ with difficult issues)
- extroverted/outgoing
- fair-minded/just
- forward-looking
- knowledgeable about team tasks
- motivational/inspirational
- organized
- persuasive/influential
- socially skilled
- technically skilled
- well-spoken
Core Leadership Theories
"Great Man" Theories
leaders a exceptional people, born with innate qualities, destined to lead
the term "Man" was intentional - the concept of a leader was primarily male, military and Western
Trait Theories
based on research on traits and qualities associated with leadership
traits are hard to measure: how do we measure one's honesty or integrity? (not quantitative, therefore difficult to asses/compare abilities)
identify with particular personality or behavioral characteristics common to leaders
Functional Theories
Leader is concerned with the interaction of task, team, and individual
(Adair, 1970) - Action Centered Leadership
TASK
- goal setting, methods and process
TEAM
- effective interaction/communication, clarify roles, team morale
INDIVIDUAL
- attention to behaviour, feelings, coaching, CPD (continual professional dev)
Behaviorist Theories
- Blake and Mouton, 1964 (Managerial Grid)
focuses more on leaders' behaviour and actions (more within their range of control and is changeable), rather than their traits and skills
[e.g. production orientated or people orientated]
different leadership behaviors categorized as 'leadership styles':
autocratic
- controls every decision according to their own beliefs, with minimal team input/suggestions/advice
persuasive
- sim. to autocratic but invites questions/opinions/suggestions rather than adopting the 'do this or else' attitude
consultative
- team player, consulting all members and guide them to make strategic decisions, team building, in this together
democratic
- asks for input and feedback before making decisions
doesn't provide guide to effective leadership in different situations
Situational/Contingency Theory
Hersey-Blanchard, 1982
Leadership style changes according to the situation and in response to the individuals being managed (competency and motivation)
Style --> competency + motivation
DIRECTIVE (telling) ---> low competence + low commitment, unwilling, unable, insecure
COACHING (selling) ---> some competence + variable commitment, unable but willing/motivated
SUPPORTIVE (participating) ---> high competence + variable commitment, able but unwilling or insecure
Transactional Theories
based on a system of rewards and punishment, strong focus on results
PROS
performance is rewarded - employees who deliver results are rewarded, good behaviour is promoted and encouraged
productive - short-term goals can be achieved quickly, high productivity in repetitive processes
order and structure - instructions, expectations, roles, measurements and rewards are clear
CONS
limited creativity - strict and rigid system discourages creativity and innovation, maybe the desire of just obtaining the reward discourages people to make mistakes and try new things.
punishment - e.g. lack of bonuses, demotions, blame, negative criticism ... results in low engagement (as a reward is on the line, everything just becomes serious and people stray away from the original goal.
motivation problems - some need other motivation than performance related rewards
Transformational Theories (Bass & Avolio, 1994)
inspire individuals, develop trust, encourage individual creativity and personal growth
individuals develop a sense of purpose to benefit the group, organisation or society.
intention and purpose goes beyond their self-interests and an exchange for rewards or recognition for effort / loyalty
Leadership Styles
Visionary
mobilize people toward a vision
"come with me"
provide clarity on shared vision and info, let people find the best way to get there
may not motivate more experienced peers
best for when new direction is needed
Coaching
develop people for the future, works best when helping people build long term strength/capabilities
"try this"
connect personal dreams with organisation goals and build abilities and loyalties
may appear like micromanaging if done poorly
Affiliative
create emotional bonds and harmony
works best to heal rifts (break/cracks) in teams or motivate people in stressful times
"people come first"
build relationships between people, create harmony and collaboration
Democratic
build consensus through participation
works best to create consensus or get input when there's no other way forward
"what do you think?"
get buy-in by involving people, leverage others' expertise
Pacesetting
expect excellence and self-direction
works best to get quick results form a highly competent teams
"do as I do now"
uphold high standard and achieve tough goals
may cause fatigue and burn-out competent/motivated
may neglect goals for relationships
may cause indecision due to conflicting opinions
Commanding
demand immediate compliance
works best in crisis or with problematic people
"do what i tell you"
clear and decisive directions, expecting full and instant compliance
easy to seem cold and distant, and lack buy-in