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3.7 Employee Relations - Coggle Diagram

- - - - When faced with difficult choices, managers benefit from listening to suggestions coming from staff who are directly out there, in the operational field.
      - Employees appreciate their voices being heard, Acting on some of their suggestions increases positive satisfaction
  - - - Level 2: Consultation
        
        At the consultation level, information exchange goes through formal channels such as suggestion schemes
        
        These are designed to encourage staff to have their say about things that can be improved in the organisation
      - Level 3: Co-determination
        
        joint decision-making by employees and management.
        
        delivered in two forms:
        
        legal empowerment of work or organisational committees
        
        including worker directors on executive boards.
      - Level 1: Communication
        
        there is communication as an exchange of information between the two sides
        
        at level 1 all decisions are still made solely by managers
      - Level 4: Control
        
        At the top of the participation escalator are organisations that are fully or partly controlled by employees rather than managers.
        
        This is a very rare practice; it is more common to have this level of participation in decision-making at a departmental level.
      - Level 0: Information
        
        communication is one-directional, only being transmitted as information from employers to employees using company newsletters or team briefings.
        
        at level 1 all decisions are made solely by managers