AtekPC needs to choose between a PMO-Heavy and PMO-Light approach, and find a strategy to successfully implement PMO within the organization

Key Problems

Timeline

The authority and responsibilities of the PMO have not been clearly defined

How did it happen?

What is the consequence?

What is the cause?

How did it impact the IT group?

Why does the problem exist?

Who is responsible?

How did it impact the organization?

The IT department is resistant to the idea of PMO

How did it happen?

What is the consequence?

What is the cause?

How did it impact the IT group?

Why does the problem exist?

Who is responsible?

How did it impact the organization?

Lack of Resources and Knowledge in the PMO

How did it happen?

What is the consequence?

What is the cause?

How did it impact the IT group?

Why does the problem exist?

Who is responsible?

How did it impact the organization?

Relevant Facts

Possible Solutions

Implement PMO-Heavy Approach

Pros

Cons

The company cannot afford to hire on more resources for the PMO

Implement PMO light approach

Cons

Pros

Requires more project managers and analysts

Increased need for business resources

The PMO office will need to be able to prove themselves to IT to be able to proceed

AtekPC was not organized with PMO in mind, and built a culture with an informal approach to PM

No one of higher authority agreed on the idea

The culture of AtekPC has not traditionally been PM oriented

No updated PMO, affects the company

They were not able to go through with their ideas

The IT department, and the cultivators of AtekPC's culture

The Enterprise focused solutions from the PMO team are well received

There is not a unanimous decision on how much authority the PMO has

PMO Office is new to the PC Business and AtekPC

Progress in enterprise-oriented processes is being delayed

Not up to date on the resources and technology

Some senior executives are not on board with the PMO, limiting the potential to obtain more resources and authority

Do not have the right resources and having a lot of new employees does not help with that issue

Time delay for PMO

The PMO team is not as familiar with the PC industry, and the company does not have the resources needed to hire on more PMO staff

Fewer time and money constraints

Knowledge and resources are still needed

AtekPC is founded

PC industry begins to change: profit
margins falling and PC makers launching
cost reduction strategies

In an effort to stay in the game,
AtekPC launces several initiatives,
including a Strategic Planning Office

AtekPC PMO is approved

PMO begins to use enterprise-oriented
services, which are well recieved

PMO requires more resources
for PMO-heavy approach

IT department is resistant to PMO

Current approach is to
work within the AtekPC culture
and overcome the resistance

The PMO-Light Approach is favored by the IT Department

The AtekPC Culture has not typically focused on formal project managment

More consistent with AtekPC culture

May negatively affect the PMO's ability to provide services and demonstrate worth

Faster development of enterprise-oriented processes

Faster Project times

Potential to clash with the culture of AtekPC

History of having only done operational maintenance

Mission of the PMO has been gradually evolving since its inception

IT department wanted a method to better manage conflicts between business critical initiatives and processes by having incremental changes

PMO limited to IT projects

Shortage of PMO expert resources

Portfolio management and archiving responsibilities are not being addressed

Senior Executives

Compromise of the ability to maintain operational effectiveness

Additional resources could only come from taking them from other critical responsibilities

Authority is developed bottom-up through the value of the PMO services

Senior executives are not on board with PMO concept

No current plan to enforce usage at the enterprise level