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Where is the joy?, Definition of Joy, Authenticity through joy in brand…
Where is the joy?
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Brand relationships
(Fournier, 1998)
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Brand anthropomorphism
Brand personality
(Aaker, 1997)
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What we want to find out:
- Why consumers use tiktok (U&G)
- Why do brands use tiktok?
- How they perceive brands on the platform?
- What do they look for in the relationships?
Theories/concepts
- Uses & Gratifications
- Brand - consumer relationship theory
- Authenticity? --> vunerable, close, connected --> "can relate" --> Brand symbolism --> Existential perspective (Morhart et al., 2015)
- Brand - consumer - platform fit
Methodology
- Nordic context?
- Also ask companies?
- Qualitative, Quantitative and content analysis --> too much?