Please enable JavaScript.
Coggle requires JavaScript to display documents.
Dynamics 365: 2022 Release Wave 2, Resource scheduling - Coggle Diagram
-
Dynamics 365 Business Central
-
-
Developement
-
-
-
-
-
-
-
-
-
-
-
-
-
View size of text, code fields in page inspection
-
-
-
Use ByRef, XmlPort parameters in OData
-
-
-
-
-
-
Reporting
-
-
Run, send reports from the request page
User experiences
-
-
Switch companies across environments
Service
Dynamics 365 Field Service
-
-
Dynamics 365 Customer Service
Agent experiences
Try enhanced layout for Customer Service workspace
-
-
-
-
-
-
Try auto AI suggestions for similar cases, knowledge articles
-
-
-
Omnichannel
Enable customers to keep queue spot, get callbacks
Offer single sign-on in chat, Power Virtual Agents bots
-
-
Enable customers to leave voicemails for agents
-
Service-level agreements
View active duration, on-hold duration of an SLA KPI
-
Dynamics 365 Human Resources
-
-
-
-
Dynamics 365 Fraud Protection
-
-
Dynamics 365 Customer Voice
-
-
-
-
-
Dynamics 365 Customer Insights
-
Dynamics 365 Guides
-
-
-
-
-
-
-
View, share, and save files
-
Dynamics 365 Connected Spaces
-
-
-