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Ethics, Boundaries & ROI Part 2 - Coggle Diagram
Ethics, Boundaries & ROI Part 2
Key elements of contracting
Establishing an agreement
Manages expectations
Be clear on what will happen in the sessions
Boundaries
Timescales & frequency
Stages of contracting
Chemistry meeting - can I add value to this person?
Pre-coaching questionnaire
Goal setting - need to have actions
Contracting - what they signed up for
Coaching session
Re-contracting if required
Change the goal to focus on
One of the goals set is no longer a priority
Questioning circle - group exercise
TED - Tell me more / Explain the situation / Describe a situation
Coaching contract
What the coach can expect from the coachee and vice versa
2 way - between the coach and coachee
3 way - between the coach, coachee and sponsor
Boundary Management
What is possible?
The purpose of coaching
What can't be discussed?
What are you bound to disclose?
Coach manages the boundaries
Coaching approach
Which one will you use based on the chemistry meeting and pre-coaching questionnaire?
Solutions focussed
OSKAR model
Outcome
Scaling
Know-how
Affirm & action
Review
Non-directive
Values based
Goals focussed
NLP focussed approach
Can use a combination of the above
EMCC Code of Ethics
Terminology
Working with clients
Professional Conduct
Excellent practice
Passmore and Mortimer (2011)
Issues with clients
Issues with coach
Boundary levels
Multiple relationships
Passmore ethical decision making framework (2009)
Working through ethical issues
Articulate the problem
Consider the context
Consider the implications
Balance the arguments
The final check
ROI
Kirkpatrick
Whitmore Performance Curve
Qualitative versus quantative
Linked to goal setting