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SPLIT 2022, September 2022 - Coggle Diagram
SPLIT 2022
300K GSV
~80% Savings plan completion
Build and launch SNGL App
3 "Key" merchants (big brands) by end of Sept
150K in BNPL MDR
<2% Snitch
September 2022
[Nicole] Creating the SUGR brand
Colours
Tone of voice
social media
Brand story
Website, domain
BNPL
MDR >150k
[Aira] Inbound leads - decision within 1 working day
Snitch <2%
SUGR
Gross Goals (GG) - 270k MYR
Users
[Rick] User feedback
NPS
Qualitative feedback (product, experience, complaints)
[Vish] SNGL App - Architecture and Design
[Thomas] Start savings plan
[Thomas] Pay early
[Thomas] Track plan and rewards
[Thomas] New Subscription engine
[Sharif] Customer support
[Vish] Simple Discovery page
Merchants
Sales
[Kiwi] 2 key merchant
[Mas] 10 new merchants
[Aira] SUGR lead generation - 50 a day
[Sue Jean] Merchant Success
Month on month merchant GG growth
Monthly Active Merchant
Merchant attitudes (merchant NPS & qualitative feedback)
[Engineering] Merchant features
[Nick]Automation of Settlement
[Sharif/Nick]]Dashboard to track customers savings plans
[Sharif] Downloadable reports
[Engineering] Internal tools
SNGL onboarding
SNGL Dashboard and reports