Functional Business Systems

Information Systems

Operation Support Systems

Management Support Systems

Transaction Processing Systems

Process Control Systems

Enterprise Collaboration Systems

Management Information Systems

Decision Support Systems

Executive Information Systems

Processing individual transactions

Control individual transactions and processes

Team and work group collaboration

Aggregated information from operations for managers

Interactive decision support

Tailored information for executives

Sales/ Marketing

Accounts Payable Workflow

  1. reports sales to accounting

Accounting

  1. processes order
  1. updates accounts receivable
  1. updates cash on hand
  1. reviews accounts payable
  1. pays vendors and contractors

Finance

5a. Limit to $100,000 this month and pay oldest accounts first

Operations

1a. share workflow status

New Product Launch

Marketing

1b. share requirements/deliverables

1c. manage timeline

1.d satisfy requirements

  1. accomplish desired outcome

Functional Business Systems

Functional Business Area

Marketing

Operations

Human Resources

Accounting

Information Technology

✅ cash management

✅ credit management

✅ investment management

✅ capital budgeting

✅ financial forecasting

✅ resource planning

✅ execution systems

✅ process control

✅ customer relationship management

✅ interactive marketing

✅ sales force management

✅ compensation analysis

✅ employee skills inventory

✅ personnel requirements forecasting

✅ order processing

✅ inventory control

✅ accounts payable

✅ payroll

✅ general ledger

✅ application setup

✅ IT administration

Finance

IT Project Management

Phases

  1. Implementation
  1. Planning
  1. Closure
  1. Monitoring & Control
  1. Initiation