Functional Business Systems
Information Systems
Operation Support Systems
Management Support Systems
Transaction Processing Systems
Process Control Systems
Enterprise Collaboration Systems
Management Information Systems
Decision Support Systems
Executive Information Systems
Processing individual transactions
Control individual transactions and processes
Team and work group collaboration
Aggregated information from operations for managers
Interactive decision support
Tailored information for executives
Sales/ Marketing
Accounts Payable Workflow
- reports sales to accounting
Accounting
- processes order
- updates accounts receivable
- updates cash on hand
- reviews accounts payable
- pays vendors and contractors
Finance
5a. Limit to $100,000 this month and pay oldest accounts first
Operations
1a. share workflow status
New Product Launch
Marketing
1b. share requirements/deliverables
1c. manage timeline
1.d satisfy requirements
- accomplish desired outcome
Functional Business Systems
Functional Business Area
Marketing
Operations
Human Resources
Accounting
Information Technology
✅ cash management
✅ credit management
✅ investment management
✅ capital budgeting
✅ financial forecasting
✅ resource planning
✅ execution systems
✅ process control
✅ customer relationship management
✅ interactive marketing
✅ sales force management
✅ compensation analysis
✅ employee skills inventory
✅ personnel requirements forecasting
✅ order processing
✅ inventory control
✅ accounts payable
✅ payroll
✅ general ledger
✅ application setup
✅ IT administration
Finance
IT Project Management
Phases
- Implementation
- Planning
- Closure
- Monitoring & Control
- Initiation