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Roadblocks to 1K, Pairing Success, Inventory Availability - Coggle Diagram
Roadblocks to 1K
InHome Offers
Call Volume
Only 10 Markets
Walmart Target
Only offered on Residential Calls
Tied to Level Lock (Residential Door)
Leads are call only
Current call volume in the market
Operating Hours
TaskUs Taking Residential Callst
Job Not Attached (job booked)
WM Connect Concerns
Stranger in home
Does not get groceries delivered
Can't Afford
Does not want subscription
Property concerns
Renter - Landlord Permission
Feels like an upsell
Offer made post quote
Unsure of Technology
Not tech savy
Concerned of device failure
Security Concerns
Wireless Device
Job Not Complete
Old Doors
Depth of Door Frame Mortise not deep enough
Level Lock Requires a certain depth
Need to install a deadbolt
Do not want to pay for dead bolt lock
Not the property owner
Price of deadbolt
+$200
Additional purchase
Customer Not happy with product
Doesn't match their current hardware
Level lock is downgrade
Existing high security hardware
Locksmith Cancels
Cannot meet SLA
Partner Capacity
Program is too complex
Technical Requirement
Confirm App paired with device
LS Not familiar with Level Lock
Additional Documentation
Pictures
Inventory Responsibility
Administration
Responsible for Lost/Damage
Place to Store Inventory
Always on Hand
Urgent Job (Residential Lockout)
Prefer not to Schedule
Prefer to complete in one trip/transaction
Payout Too Low for work
Program is complex
Pairing Success
Inventory Availability