Team Concepts in Quality Improvement

Outstanding Teams

Commonalities

QI as a Team Process

Infrastructure to Support QI Teams

When is a Team Required?

Roles and Responsibility of QI Team Members

Team Performance

QI Tools: Brainstorming, Mulitvoting, Affinity Diagrams

Utilizes team member knowledge, skills and experience

Support from Leadership and Org Culture

Sponsor

Team Leader

Facilitator

Data Analyst

Team Contributors

Systems SME

Barriers to teams

Teams that Work Well

Scribe/Note Taker

The improvement cuts across multiple roles/units/departments

The Process to improve is complex

The Improvement is Not a "Quick Fix"

The problem is reoccurring

Multiple cycles of PDSA may be involved