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Quality Improvement Learning Series for All Staff, Quality Improvement…
Quality Improvement Learning Series for All Staff
Culture of Quality
Frontline Staff
Professional Staff/Management
QI Foundational Concepts
Definitions
Benefits of QI
What Supports QI
Culture of Quality
How Do We Improve
Intro to PDSA
Key QI Concepts
Foundations of QI
Change Management
Team Concepts
Communication and Facilitation
Quality Improvement Learning Series for QA Staff
The Model for Improvement (QA Staff)
QI Models and Methods
Key Benefits
Commonalities
Key Questions and the PDSA Cycle
PDSA Plan Stage 1 (QA Staff)
Getting Started
Assemble the Team
Examine Current Approach
Id Potential Solutions
Develop Improvement Theory
QI Tools Used in Plan Stage
PDSA Stages 2-4 Do Study Act (QA Staff)
Stage 2 Do
Small Scale test
Rapid Cycle Improvements
Collect Data
Stage 3 Study
Study Results
Document Learning
Stage 4 Act
Adopt
Adapt
Abandon
Process Mapping
Data Basics
Data Analysis
QI Tools Used in Do, Study and Act Stages