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Training - Coggle Diagram
Training
Marketing Training
Customer wants to register 1 or more
Go to website for course
Sent to LearnUpon
Direct to LearnUpon to register
Bulk purchase multiple seats
Does he have an email?
Yes
Registers
Not monitored NOT RECEIVING NOTIFICATIONS
Doesn't attend the training
Registering 3 people with no email. Person registering not attending, but required to create account to bulk purchase
No
Client point of contact Registers
ISSUE NO EMAIL NOT RECEIVING NOTIFICATIONS
Admin email - can't be used for all learners
Marketing
Website/Learnupon
Submit a PO
Submit names attendees
Send list of trainnee names to KnowHow
KnowHow team creates usernames for learners
Credit card
Has to enter details for all learners during checkout