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How might we... scale capacity?, How might we... add temporary staff?,…
How might we... scale capacity?
Simplify the process
remove non-value or less-value added activities
remove duplicated activties
sequence activities
to reduce rework
role expansion
better manage running projects in parallel with existing resources
automate steps
outsource to vendors
Insource to HQ and other Areas
How might we... add temporary staff?
Vendors
Other staff in Area
volunteers
Interns
HQ
Other Areas
Dimensions of Maturity
Volume & nature of the work
Quality of the deliverables
Staff Size
Staff skill/capability
Equipment
How might we... close the gap on skills or experience?
staff augmentation
hiring
training
mentoring