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Chatbot - Coggle Diagram
Chatbot
Intergration (telegram)
create user id
generate code
create user name
click on integrate in dialogue flow
select telegram
type in code
DISADVANTAGES
may not understand users language
requires time to time checking
not personalised
not fully accurate
ADVANTAGES
allows organisation to interact with customer
manpower can be relocated to ares of works which cannot be automated
there isnt a need for someone to look after since its already programmed that way
helps to retrieve and provide information
quick responses
since its automated easily it can respond using key words
GOOGLE DIALOGUE FLOW
intent
end user exeression
needs to learn end user phrases
catogires customers intention
entities
date,time,number etc
possible to create custom entities
specific data or parameter.
structed data to sends the users need
examples
sys.number
sys,date
sys.time
Agent
need to be trained
dont need precise grammar and syntax
Virtual agent
end to end conversation
working
sending response back to the user
attempt to match end user expression
recieves end user expression
platforms
twitter
telegram
copy url/code
integrating
bot father
facebook
line
Use
provides reply to anytime of day
since its automated results are already ready within it
used to analyze customer needs
provides accurate answers
To improve
validation
training
small talk