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Chatbots - Coggle Diagram
Chatbots
Why use chatbots?
Chatbots are generally 70 - 100% when giving information to customers.
Chatbots can interact with anyone 24/7
So manpower can be use for other important job role
Chatbots help to retrieve and provide information quickly to customers.
Chat conversation can be captured and used for data analysis to boost sales subsequently.
Advantages of chatbots
Chatbots are available 24/7
Respond quickly
Will give accurate information for what customers want
Disadvantages of chatbots
Limited responses
Require some time for their self to update
What are Chatbots
A computer program that stimulates the processes human conversation.
Building your own chatbots
Step 1) Log in Dialog flow and Create Agent
Step 2) Set up Intents in Dialog flow
Step 3) Follow-up Intents
Step 4) Define entities in Dialog flow
Step 5) Integrate chatbot to Telegram
Step 6) Train your chatbot & miscellaneous