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Chatbots - Coggle Diagram

- - - - Dialogflow agent can handle human language
      - Dialogflow agent needs to be built and trained to reply to conversations.
  - - - When an intent is matched, Dialogflow can extract specific information from the end-user expression
      - can also create your own custom entities
        
        you could define a vegetable entity that can match the types of vegetables available for purchase with a grocery store agent.