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CHAPTER 7: TEAM - Coggle Diagram
CHAPTER 7:
TEAM
MANY TYPES OF TEAMS & INFORMAL GROUP
PERMANENT TEAM
TEMPORARY TEAM
INFORMAL/FORMAL GROUP
SELF DIRECTED TEAMS
VIRTUAL TEAM
HETEROGENEOUS TEAM - Diverse Characteristics
HOMOGENEOUS TEAM - Common Characteristics
REASON WHY INFORMAL GROUP EXIST
INNATE DRIVE TO BOND
SOCIAL IDENTITY
GOAL ACCOMPLISHMENT
EMOTIONAL SUPPORT
HOW TO MINIMIZE SOCIAL LOAFING
MAKE INDIVIDUAL PERFORMANCE MORE VISIBLE
INCREASE EMPLOYEE MOTIVATION
TEAM EFFECTIVENESS MODEL
ORGANIZATIONAL AND TEAM ENVIRONMENT
TEAM DESIGN
FEATURES
Task Characteristic
Team size
Team Composition
TEAM PROCESSES
STAGES OF TEAM
Forming
Storming
Norming
Performing
Adjourning
TEAM EFFECTIVENESS
TEAM COMPETENCIES
COOPERATING
COORDINATING
COMMUNICATING
COMFORTING
CONFLICT RESOLVING
TEAM BUILDING
TYPES
Clarify team's performing goals
Improve team's problem-solving skills
Improve role definitions
Improve relations
TEAM NORMS
NORMS DEBELOP THROUGH
Initial team experiences
Critical events in team's history
Experience/values : members bring to the team
PREVENTING/CHANINGING DYSFUNCTIONAL TEAM NORMS
STATE DESIRED NORMS WHEN FORMING TEAMS
SELECT MEMBERS WITH PREFERRED VALUES
DISCUSS COUNYER-PRODUCTIVE NORMS
REWARD BEHAVIORS REPRESENTING DESIRED NORMS
DISBAND TEAMS WITH DYSFUNCTIONAL NORMS
TEAM COHESION
INFLUENCES
Member similarity
Team size
Member interaction
Somewhat difficult entry
Team success
External challenges
OUTCOMES/EFFECTS
Motivated to remain members
Willing to share information
Strong interpersonal
Resolve conflict effectively
Better interpersonal relationships
TC AND PERFORMANCE
TRUST
LEVEL
Knowledge-based trust
Calculus-based trust
Identification-based trust
SELF-DIRECTED
SD TEAM SUCCESS FACTORS
Responsible for entire work process
High interdependence within the team
Low interdependence
Autonomy to organize and coordinate work
Technology supports team communication/coordination
VIRTUAL TEAM
VT SUCCESS FACTORS
Member characteristic
Flexible use of communication technologies
Opportunities to meet face-to-face
TEAM DECISION MAKING CONSTRAINTS
TIME CONSTRAINTS
EVALUATION APPREHENSION
PEER PRESSURE TO CONFORM
GROUPTHINK
TECHNIQUES TO IMPROVE TEAM EFFECTIVENESS