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Design ChatBot - Coggle Diagram
Design ChatBot
Advantages 
Interact with users for 24/7
re-allocate manpower in other areas of work which allow workers able to rest more
Capture Conversion and data analysis used to boost sales subsequently
retrieve and provide information and details to customers quickly
Disadvantages
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DialogFlow
Types
Entity
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Dates, Times, Number and email address
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Intent
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different intention of conversation as such a question ask about weather and placing a booking for appointment
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