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CHAPTER 6: WORK RELATED STRESS & STRESS MANAGEMENT - Coggle Diagram
CHAPTER 6:
WORK RELATED STRESS & STRESS MANAGEMENT
GENERAL ADAPTATION SYNDROME MODEL
STAGES
Resistance
Exhaustion
Alarm Reaction
CAUSES OF STRESS
INTERPERSONAL STRESSOR
TASK-CONTROL STRESSOR
ROLE-RELATED STRESSOR
ORGANIZATION AND PHYSICAL ENVIRONMENT STRESSOR
NON-WORK STRESSOR
CONSEQUENCES OF DISTRESS
PHYSIOLOGICAL
BEHAVIORAL
PSYCHOLOGICAL
PHYSIOLOGICAL SYMPTOMS
STRESS
Impact of stress hormones on immune processes - corticosteroid suppresses immune system
Disturbance of the digestive system
Increased heart rate and blood pressure
JOB BURNOUT PROCESS
MANAGING WORK-RELATED STRESS
Remove stressor
Withdraw from the stressor
Change stress perceptions
Control stress consequences
Receive social support