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Lesson 10 : Chat bots - Coggle Diagram
Lesson 10 : Chat bots
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Platform and concepts
Chatbots can be built through different platforms, such as via IBM Watson Assistant, or Google Dialogflow.
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Why so we use them
Trained chat bots provide accurate answers quickly and can provide reponses to consumers at any time of the day or night. They are also able to log to concersation history, which ca help to analaze needs of consumers.