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CHATBOT - Coggle Diagram
CHATBOT
Why do we use chatbots
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With the use of chatbots, manpower can be re-allocated to areas of work which cannot be automated
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How to create chatbots?
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After responses have been created for certain questions like appointments, reporting etc, Chatbots can be used!
What are chatbots
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- has a human aspect to it so users feel as if they're chatting with a real human
- consistent with their response
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