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LOW ORDER THROUGH RATES - Coggle Diagram
LOW ORDER THROUGH RATES
CONTEXT/CLIMATE
User Interface
Less Discounts
Location not found in app
Modes of Payment
CUSTOMER
Difficult to operate
Commute Issues
Feasibility of payments
Customers would look for alternate options
COMPANY
Unrealistic promised delivery timelines
Week tech stack
Available resources for delivery
COLLABORATION
Complains- my delivery has issues
App management team has its own IT support
Promoters favoring competitors
COMPETITOR
High Quality of Products by Competitors
Better meals options
Delivery staff is experienced w.r.t competitors