AIS
Mission
Will it make any change in the industry sector or change lives?
Vision
Values
Company is concerned about the wellness of their people
The nature of the business is inherently stressful
Focused on culture clients
Family oriented company
Pro-people
Customer service
Client retention focus
Fairness
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compassion
Teamwork
Employee-centric
Stakeholder centricity
reason for susccess
Work to achieve highest standars
Resilience
Audacity
Tenacity
overcome obstacles
Passion
Agility
Process oriented
Systematic
Systems Thinkers
Courage
Accountability
Ethics and Integrity
Reliability
Quality
"We do the work like we promise"
Unity
Unity of Purpose
Value each individual in our company
One team
Take care of each other
Build and look out for each other
Honesty
Communication
Consideration for work life balance
what is your vision for growth?
What countries? Global?
What is your "endgame"
Profit target?
How is the client made better or whole by what you're doing/providing
How will it make them feel in the perfect state?
What current problems are they trying to solve for the future?
What products, skills, services, ideas?
What about us is different than others (products/services/skills/ideas)
What would the customer lives look like if we didn't exist?
What will we be doing in the next 3 - 5 years?
What is your BHAG
How will the business get to where it wants to go?
Customer profiles
what value do you want to add?
Manage the moving of Shipments from Miami to Haiti
effectively
timely
expand to new geographic locations
become region's preferred logistics company
applying service quality, innovation to create sustainable growth
enhance customer service model
Adapt modern techniques to achieve high customer satisfaction
reduce time for shipments
Increase on-time arrivals/departures
facilitate clients' success
Ensure quality and reliability under our services