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Data Driven Operations Service Definition - Coggle Diagram
Data Driven Operations
Service Definition
CMDB
CI
Class
Status
Relationships
OS
Patch Level
Version
Type
Resiliency
Hardware
Type
Model
Lifecycle
Application
Version
Releaee
Business
Mapping
Customer
Supplier
Product
Service
IBS
Reference
Supplier
Vendor
Licencse
Contract
Maintenance
TIME classification
LeanIX Ref
Service Management
Incident
Change
Problem
Major Incident
Alarm
SLA
SLO
Escalaton
Maintenance Periods
Outage
KPIs
Knoweldge
Organisation
Product Owner
Business Owner
L1 Support
L2 Support
L3 Support
Archiitect
Service Owner
Usage
Who
When
Voilume
License
Cost
Utilization
Operations / Run
Last Reboot
Uptime
Last patch
Deployments