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User expectations - Coggle Diagram
User expectations
Symbols
Positive
Usually a tick
Most of the time green
Did something right
negative
Most of the time x
Usually red
Did something wrong
Sound
Low frequency
Usually not positive
We did something wrong
High frequency
Usually positive
We did something right
Colours
Red
Usually some negative
Did something worng
Green
Usually positive
Did something right
Visuals
Pictures
People associate things with pictures
A hazard symbol makes people think of something dangerous
A picture of cotton candy makes people thing of food and something tasty.