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Core Themes - Coggle Diagram
Core Themes
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Currently Doing
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Support to team with IT, systems access and equipment
PA support, booking travel and accommodation
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Contracting/processing of signed contracts, follow-up on contracts.Helping with contract set-up.
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Not so well
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Negative behaviour when requests for support are received, Saying 'No" to work, ignoring work requests
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Potential to do more of, or stop doing
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Stop doing?
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IT support/Should be troubleshooting only, not set-up of all meeting rooms etc.
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52% of responders believe that there are additional service that should be provided by the admin team
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50% of the administrators who have responded feel like there is sufficient support provided to them to do their roles properly
100% of the administrators who have responded believe that they deliver the service that they should