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INTERPERSONAL SKILLS AND CAREER DEVELOPMENT - Coggle Diagram
INTERPERSONAL SKILLS AND CAREER DEVELOPMENT
WHAT IS INTERPERSONAL COMMUNICATION?
The process of face-to-face exchange of thoughts, ideas, feelings and emotions between two or more people
This includes both verbal and non-verbal elements of personal interaction
WHAT ARE INTERPERSONAL SKILLS ?
Interpersonal skills are traits you rely on when you interact and communicate with others
These skills involve the ability to communicate and build relationships with others
SOFT SKILLS
Empathy
A worker's emotional intelligence is how well they understand the needs and feelings of others
Active listening (Means listening to others with the purpose of gathering information and engaging with the speaker)
6 KEY ACTIVE LISTENING SKILLS
Pay attention
Withhold judgement
Reflect
Clarify
Share
Summarize
Teamwork
Involves many other interpersonal skills like communication, active listening, flexibility and responsibility
Responsibility
Dependability
Dependable people can be relied on in any given situation
Leadership
Is an important interpersonal skills that involves effective decision making
THE FUNDAMENTAL 4 CORE LEADERSHIP SKILLS
Self awareness
Communication
Influence
Learning agility
Motivation
Flexibility
Patience
WHY ARE INTERPERSONAL SKILLS IMPORTANT?
Can help you during the job interview process as interviewers look for applicants who can work well with others
Help you succeed in almost any job by helping you understand other people and adjusting your approach to work together effectively
Employers will be looking for workers who can both perform technical tasks with excellence and communicate well with colleagues