Please enable JavaScript.
Coggle requires JavaScript to display documents.
What is your enquiry related to?, GENERAL NOTE::: When handing off to…
What is your enquiry related to?
Project Design Assistance
Thanks! I am going to transfer you to one of our agents, to help prepare can you tell us what aspect of your project do you need help with?
Rail track
Walls & slopes
Roads, pavements and surfaces
Inside Sales
Structure foundation support
Other
Can you briefly describe what your enquiry is related to?
INPUT FREE TEXT BOX
__
Marine foundations Improvement
Environmental Construction
Scour Control
Underground mining support
Pricing & where to buy
We sell through a network of Distribution Partners and will gladly refer you to your local Distributor. Before we lose you, we would welcome the opportunity to work with you to create more value for your construction project, would you like to talk to one of our agents about how we could VE your project
No thanks, help me find a local Distributor
Whats the zip code of your project?
Direct browser to the Distributor map with
zip code plugged in
https://www.tensarcorp.com/where-to-buy
Do you need further assistance
Yes
Go back to start ...
"What is your enquiry related to?"
No
OK. Thank you for talking with me. Would you like one of our team to follow up with your on any aspects from today?
Yes
1 more item...
No
1 more item...
Yes please, transfer me to an agent
Product Documentation
What specifically do you need?
Product Specification Sheets (MPDS)
Which product do you need specifications for?
Geogrids
InterAx (NX)
https://www.tensarcorp.com/solutions/geogrids/interax-geogrids
H-Series (HX)
https://www.tensarcorp.com/solutions/geogrids/h-series-geogrids
TriAx (TX)
https://www.tensarcorp.com/solutions/geogrids/triax
FilterGrid
https://www.tensarcorp.com/solutions/geogrids/filtergrid-solutions
Uniaxial (UX)
https://www.tensarcorp.com/solutions/geogrids/uniaxial-(ux)-geogrids
Biaxial (BX)
https://www.tensarcorp.com/solutions/geogrids/biaxial-bx-geogrids
Mining Grids
https://www.tensarcorp.com/solutions/geogrids/mining-systems
Asphalt Reinforcing Products
https://www.tensarcorp.com/solutions/asphalt-reinforcement-products
QA Certifications
Made in America certificate
Route to QC
Other
Can you briefly describe what your enquiry is related to?
INPUT FREE TEXT BOX
__
Inside Sales
Installation guides
What product are you looking for the installation guide?
TriAx
TriAx installation guide:
https://www.tensarcorp.com/getmedia/6983433d-f8d6-4a6b-a68d-182775d39b14/TX_IG_.pdf?ext=.pdf
Ares
Ares install guide:
https://www.tensarcorp.com/getmedia/20b53ab0-6e06-4a8f-acb9-45f4f46cfb34/ARES_GS_IG.pdf?ext=.pdf
SierrasScape
SierraScape install guide:
https://www.tensarcorp.com/getmedia/45cd97d2-3357-4a21-8e45-3a2ea800fa47/SS_BRO_IG_6-18.pdf?ext=.pdf
InterAx
InterAx installation guide:
https://www.tensarcorp.com/getmedia/6983433d-f8d6-4a6b-a68d-182775d39b14/TX_IG_.pdf?ext=.pdf
InterAx installation video:
https://www.tensarcorp.com/resources/interax-installation-video
Other
Can you briefly describe what product your enquiry is related to?
INPUT FREE TEXT BOX
__
Route to Inside Sales
Sierra Slope
Sierra Slope Install Guide:
https://www.tensarcorp.com/getmedia/d5ded85d-9a25-407f-9560-4717389a87d6/Sierra_IG_8-12.pdf?ext=.pdf
Product Selection Help
OK! What product line can we help with?
Marine products
Walls and slopes products
Asphalt reinforcement products
Geogrids
Underground mining grids
Route to Inside Sales
Geopier foundations
Route to Geopier
Filtergrids
Amerigrid products
Jobsite / Installation help
OK! Are you looking for an installation guide for one our products or are you looking for local support with a problematic jobsite?
Installation guide
Jobsite problem
OK, thanks! Can you briefly describe what your enquiry is related to?
INPUT FREE TEXT BOX
__
Route to Inside Sales
Tensar+
Thanks! I'm going to transfer you to an agent. To help me get you the right person can you tell me what your question on Tensar+ is related to?
Installation / Activation
IT / Montreal
Future Tensar+ Module release dates
Design assistance
Engineering group
Other
Other
Can you briefly describe what your enquiry is related to?
INPUT FREE TEXT BOX
__
Route to Inside Sales
IF ...any text not matching an option is typed into the chat field
use Keywords
"Install" or "where do I put" or "which way up" or "what side" or "compaction" or "overlap" or "lay" or "roll out"
It looks like you need help installing one of our products. I can take you to our installation guides, is that what you want?
Yes
No, connect me to an agent
"Spec" or "Specs"
It looks like you need help finding one of our product specification. I can help you find that, is that what you want?
Yes
No, connect me to an agent
Other
OK, I'm going to connect you to an agent, please give me a minute to locate someone who can help you with this
Route to Inside Sales
GENERAL NOTE:::
When handing off to Agents
IF ...no agents are available
I would normally hand you over to discuss this with one of our agents but no one is available at the moment. I will leave a message for you and have one of our team follow up with you at their soonest opportunity. If this is OK please can you tell me your email or phone number?